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Flying from Belize to Winnioeg via Toronto. While in line in Belize received an email stating that our flight from Toronto to winnipeg had been cancelled today. He attendant in Belize told us it was due to weather. Our flight was at 10 pm it was currently 11:30 an. Got to Toronto went to WestJet counter and asked what was going on. She said nothing why and I explained what happened. She told us that our flight to winnipeg had just left and we had missed it. We didnt ha e a boarding pass for that flight. They put us in a hotel for the now 4 hour wait till the 5:30 am flight to winnipeg as that is all there was apparently. I had a 14 year old that I needed to find accommodation in winnipeg for and a dog that need to be let out and fed. The attendant in Toronto said she could offer us $150 each but we should call in and get more. Since then Jan 14. I have sent 3 emails with no response what so ever. Phones once and was told to take $100 each or move on. Feb 12 today
$29 dress. $50 shipping and 3 weeks later it is the wrong colour
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We're sorry to hear that! The dress shipped out on time and arrived in 8 business days. The Canada Landed shipping option selected ships out on Tuesdays and Thursdays and can take 5-9 business days. Unfortunately we were not contacted about this issue so we were unaware it was not the correct color. In the future, please let us know if you have any concerns with the item when it arrives. We'll reach out to you by email shortly for more information!