If you're reading this, do yourself a favor and order from any of their competitors that ship within the USA. I had been a long time customer of Pet Shed (since 2011) and can say they've declined rapidly. I placed my last order with them 3 weeks ago, and have seen nothing except for a fake USPS tracking number. Being this is a medication we're needed, I'm not too thrilled about it, which goes for the same trolling responses I've received (slowly I might add) thru their customer service email address. I feel completely scammed and have filed a complaint with my credit card company. Buyer beware!