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Bryan R.

Contributor Level

Total Points
81

1 Review by Bryan

  • InTheSwim

6/6/19

06/03/19 I placed an order for over $1,200 worth of items. Most of the items stated 1 Day Delivery. I wrote on my order that I needed the pumps 1 Day Delivery as the pumps stated. 06/04/19 I had no tracking numbers for the pumps so I called them. Sorry, they have no idea why it didn't ship. I requested to cancel the order but they said since some items had shipped they wouldn't cancel the order. 06/05/19. I checked tracking and no items shipped on 06/04/19 until after I called them. I again tried working with customer service but they refused to cancel the order. 06/06/19 I still haven't received my order. I sent emails to customer service on 06/04/19 and 06/05/19 and still nothing has been answered. Never do business with this company. Customer service is horrible. They lie and their advertising of one day delivery is FALSE

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