Caitlin V.

I have booked over 10 hotels with Agoda and they say that you get much deeper discounts when you achieve that status, but it's actually the opposite. The price for the exact same booking I look up on my agoda account is over 20% more expensive than the exact stay when I'm not logged in. They also never actually match their best rate guarantee. They say this is the lowest price you've seen and that's a lie and they also say you save money when booking in the app when in reality same stays are over 15% more expensive in the app.

This site is a scam, they charge you, don't let you cancel and don't actually book the hotel you paid them for. Terrible customer service too, the cheap prices are in fact too good to be true.

Do not buy from here - they don't mark items as final sale on the product page so I ordered a few things without realizing it was final sale as it was not marked as such and they now won't let me cancel or return my items. The quality of the items are terrible and look nothing like the pictures, despite back and forth with customer service the company refuses to refund me.