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Starting 2023 January, Miss A
Implemented a new fulfillment system within their warehouse for more accuracy and faster order ship out, and there has been some technical issues that are currently causing some unexpected problems, according to agent Rachael D. And as a result, an order I placed on February 18th could not be fulfilled because after 8 years (since 2015) of ordering from them with the same address they are erroneously advising my address is incorrect?! And instead of offering to fix the problem, they chose to cancel my order and refund me this morning. I have referred numerous family and friends and been a good customer for 8 years and find this a poor resolution to a problem they admit to having. Buh bye Felicia!
Tip for consumers:
A customer has no way of talking to them if there's a problem. It's up to their discretionary whim on whether they choose to respond to your emails or not.
Products used:
Faux eyelashes
Camille C.'s review of Miss A earned 2 Very Helpful votes
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