BlueberryBottega B.

I recently had the pleasure of engaging the services of Authenticate First for an item I suspected to be counterfeit. To be honest, I was quite anxious about having the item reviewed, as it was an exceptionally convincing fake. The telltale sign for me was the distinct chemical odor it emitted, but apart from that, it seemed almost indistinguishable from the real deal to any normal consumer.

My experience with Authenticate First was nothing short of extraordinary. I was particularly impressed with the meticulous analysis provided by Gina, one of their dedicated experts. Her keen eye for detail and profound knowledge of the nuances in the logos, packaging, and other elements of the product left me feeling confident in the final verdict and report. Gina's comprehensive report surpassed my expectations, exposing even more discrepancies than I had initially identified.

Understanding the urgency of my situation, I opted for the rush service and the extended report. Authenticate First delivered impeccably on their promise, providing me with a legally admissible document in less than 12 hours from the time of submission. The promptness and professionalism they demonstrated were truly unparalleled.

In summary, entrusting Authenticate First with your concerns will bring you the peace of mind and confidence you deserve.

MO's package theft policy is misleading and detrimental to customers. My stolen package claim was denied by MO, with the blame shifted to me despite clear evidence. Abby from customer support was evasive about policy details.

The delivery driver failed to notify us, and I have video proof of improper delivery and theft. FedEx made an error, but MO penalized the customer.

After my disappointing first experience, I will no longer purchase from MO. Their response was to "file a police report" without further assistance. They claimed their policy only covers theft during transit, ignoring evidence of incorrect delivery.

I'm awaiting a response from management before filing a chargeback, but based on other reviews, MO seems uninterested in resolving package issues. Their customer service is the worst I've encountered. Avoid this company.