Candis R.

I ordered and paid for expedited delivery through my bank. They use Deluxe. I was assured that I would receive my checks on time. They have never arrived. No one at my bank (M&T Bank) or Deluxe knows where my checks are. I called both my bank and Deluxe all week and they kept telling me wait one more day. I was utterly humiliated at my bank when I asked for an emergency check and they said they don't do that anymore and no one can help me- pretty much, "get out." Deluxe said they would "overnight" me replacement checks. That was 3 days ago. Yesterday, I got a notice that I would get them today by noon. Today I got an email that says it won't be until next week. I need those checks! I'm so disgusted with both my bank and Deluxe Checks. Apparently, the original order was "lost" in the mail. So, who has them and what are the doing with them?