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cara b.

Contributor Level

Total Points
83

1 Review by cara

  • Smashburger

8/24/22

Firstly, A lunch order to go shouldn't require a tip. At checkout I was forced to choose a percentage for gratuity, which I did not want to leave one so I chose the empty option. Honestly unaware that that gave them the option of choosing an amount for the tip. OK! My total for my lunch order was $14.48 plus $50 for a tip! I immediately brought the mistake to the cashiers attention and she tried to tell me even if they refund me I'll only receive the amount of the food back. Asking for a manager was useless. They were no help and attempted to dismiss me to tend to the next customer. I called my bank still unsure if I'll be reimbursed. All I can say is SCAM... Now when it come to the food... even without the previous issue it was not worth the money. The bun was disgusting and the burger was flavorless and dry. The tea was extremely sweet. Well, I know where I'm never eating again.

Service

cara Has Earned 1 Vote

Cara B.'s review of Smashburger earned a Very Helpful vote

cara Has Received 1 Thank You

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Larry A. thanked you for your review of Smashburger

“I will not endorse this business in any way. Different type of Bad Experience there.”

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