Caren L.

I ordered 11 cabinet pulls which arrived several weeks after I placed the order. Decorglamours prices are good but it does take a bit longer than expected to receive the items. All but one of the cabinet pulls were undamaged. Each pull was individually packaged in a separate 2 part plastic bag (one part contained the pull, the other held screws). The damaged pull had 2 small nicks on the surface which marred the clean look of the modern cabinet pull. Since the nicks were small, I might have kept it rather than go through the trouble of replacing it had it not been for the fact that you could feel it snag your finger when my hand touched the pull. The plastic bag containing the damaged pull clearly showed signs that this particular pull had been roughly handled. Perhaps Decorglamour can improve customer satisfaction by not shipping handles with obvious damage to their packaging? Just a thought.