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I set up a profile to secure childcare for my first born. However we decided to go with family and did not use these services. I didn't realize I had agreed to a quarterly fee of $78 until after almost 1.5 year of them charging my credit card. I requested a refund because it's clear I did not use the service and my request was rejected. BE AWARE!
Carla W.'s review of Care.com earned 4 Very Helpful votes
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Hi Carla! Our refund guidelines is, we're able to refund last charge within the past 30 days after the first auto renewal. Please email us at careteam@care.com or message us on Facebook or Twitter so we could look into your account and see if you qualify for a refund. Hope to hear from you soon!