I wanted to print 6,000 photos. The pop up chat couldn't give me bulk price or inform me as to how long the archival life of their photos was and pointed me towards the bulk discount email. After three emails over a week and a half requesting a price I received no replies, I attempted a phone call at 4:450pm but was told that the phone lines were now closed for the day! It just all seems very odd! I think I will go elsewhere!