Carlo A.

A band of incompetent and dishonest people.
I had to buy a Vivobarefoot shoe, the shoe sold 126 of which 11 for a ridiculous front obligatory as a free gift!, I consult the size chart on their site and how much, after 10 days, I get, the shoe was 2 cm too much great. Check on the manufacturer's website and I realize that the Sportshoes size chart was completely wrong.
I request a replacement with a smaller number and I ship the same day. I write to the customer care asking for the number to be put aside, they answer me after 24 hours to tell me that it is not their policy.
They receive the return and the number I wanted was gone, they force me to ask for a refund.
Very calmly, after a week I reimburse 115, deducting the price of the "free gift".
I call Paypal which, given the serious misconduct, reimburses me immediately.
Meanwhile, the number I requested reappears magically in stock...
I offer to buy it after reimbursement of the return shipment, 15 against me and declaring that I don't want the free gift...
They refuse to write that the free gift was discounted!
What to say? Never again Sportshoes, incorrect and incompetent...