ON 3/10/16 I WIRED TO THEIR BANK $46,100 FOR TWO INVOICES FOR ONE "GREAT CONDITION" 80' MANLIFT AND TWO REFURBISHED JLG SCISSOR LIFTS. AFTER 3 MONTHS THEY FINALLY SHIPPED THE 80' MANLIFT AND IT WAS DEFECTIVE FROM THE MOMENT IT ARRIVED. AFTER SPENDING $6K ON REPAIRS IT FINALLY WORKS BUT I EVEN WENT AS FAR UP THE MANUFACTURERS CORPORATE LADDER THAT I SPOKE TO THEIR NEW NORTH AMERICA DIVISION CHIEF. HE SAID HE KNEW OF THIS "DEALER" AND DIDN'T HAVE ANYTHING GOOD TO SAY. AFTER OVER 50 EMAILS TO THIS "DEALER" AND NUMEROUS LEGAL THREATS THEY FINALLY SHIPPED THE SMALLER SCISSOR LIFT. THEY ARE SO DISORGANIZED THEY SHIPPED A GENIE INSTEAD OF A JLG AS I HAD PAID FOR. THEY SAID THEY WOULD REPLACE IT AND IT'S BEEN A YEAR, OVER 76 EMAILS, AND A POLICE REPORT WITH ORANGE COUNTY SHERIFF'S OFFICE (CASE#16-*******) IN AUGUST 2016. MATTHEW (HE EVEN WROTE A FALSE REVIEW FOR HIS COMPANY ON SITEJABBER UNDER "MATTHEW B") AND EVELINE, FROM THE HOUSTON OFFICE, HAVE PROMISED OVER 14 TIMES THAT THE EQUIPMENT IS ON ITS' WAY. I SHOULD HAVE KNOWN THAT THIS COMPANY WAS FISHY WHEN HE ASKED ME TO GO OUTSIDE OF EBAY TO DO THE DEAL. I HAVE ALSO BEGUN A CASE WITH EBAY AFTER THEY INITIALLY DENIED THE CLAIM BUT THEN THEY SAW THE POLICE REPORT. BEWARE OF THIS COMPANY BECAUSE THEY ARE TRYING TO SCAM OTHERS AS WELL.
More to the story than this. We did everything we could. 80' manlift was sold wholesale and a low hour machine with no problems. Customer found the machine wasn't what he needed for particular job he bought it for and wanted to return it. Refurbished unit was mint condition with condition report on file.