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This is a really easy, but we know the hard part is Cancelling Your Service. You don't make it easy and that frustrates me because I think that is trying to be sneaky with your customer by trying to earn an EXTRA month when they want the service to end. I have experience this with your Website in the past. I am back but I am reluctant because of the Cancelling Feature. Hopefully the cancelling, when it's time, goes better this time.
Thank you
Carmela
Carmela S.'s review of Care.com earned 6 Very Helpful votes
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I like the program, however there is no place to write comments. I am going between my house in...
Hello Carmela, We appreciate your feedback. I'm sorry to hear you feel our subscription service is dishonest. Our service is by subscription so members have the convenience of using their premium benefits whenever they need them. However, they can always cancel through their account or by reaching out to our Member Care team at any time. Our Member Care team can be reached via the Contact Us link in our Help Center found at help.care.com or through our Facebook Messenger. If you'd like to discuss further please reach out to us and include Reference Number REV-002271.