Carmen P.

I got the number through MDAnderson information. I thought they were associated with the Cancer Center. They did NOT explain that if my stay was not as anticipated that I could not shorten the duration from 7 days to 5. I was not aware they billed the credit card and would not make adjustments. The phone staff was very accommodating understanding this was a medical need and said I could change the days. Very, very, and very misleading. Talk about find print. Again not trustworthy. People from out of town rely on others to make good choices.