- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Zuily site shows the most beautiful women's clothes but one of the problems with this is that the clothes you receive do not look at all like the pictures in most cases. I don't know how they do it but the clothes end up being a facsimile of the pretty clothes pictured. Somehow the patterns are different, the colors are different. The other problem is with the sizing. These are so far off regular sizing it's a joke. The clothes would barely fit children. I ordered a tee shirt in size 4X even though I wear a L-XL knowing it would be smaller. Oh my gosh, it's so tight it fits like a size Small. I'm afraid to wash it because if it shrinks I'm going to have to give it to my teacup poodle.(providing she doesn't gain any weight) WHO MAKES THESE CLOTHES? Are children making them? I've tried to find out where the various companies are located, but have not been able to find any information. Shame on QVC for endorsing Zuily, I've shopped with QVC for many years and thought since they were affiliated with Zuily it must be a reputable site. Wrong.
I have returned almost every item I've purchased, or just gave up and donated to the thrift store, it's easier that way.
Tip for consumers:
Order sizes 5X what you normally wear and don't be disappointed if the item does not look like the picture.
Products used:
NONE
My husband bought a ring from JTV and paid $8000. 00 for it for our anniversary wanting to surprise me. It was a surprise alright, I went to several reputable jewelry stores and every single jeweler appraised the value of this ring at less than $500.00, tried to return it but unfortunately it was past the 30 day return time. The jewelers told me we had really been taken. My poor husband who was in very poor health wanted to leave me with something special. I am sick over it, he thought I would be able to sell it if I had to for more money because JTV said it would increase in value. Liars. I tried to get legal help but no one wanted to take this company on and it would cost too much. Stay away from these crooks.
Tip for consumers:
If you must buy something from JTV or receive something as a gift, RUN to the nearest jewelry store and get it appraised. After you pick yourself off the floor RUN to the post office to return it before the 30 days expire.
Products used:
NONE
Carol B.'s review of JTV earned 2 Very Helpful votes
Carol hasn’t received any thanks yous.
Carol doesn’t have any fans yet.
Carol isn’t following anybody yet.
Empty.
Hello Carol, we never want to leave a bad experience on a customers mind when they think about us, and this goes from our customer service reps, to our show hosts, and of course the items we sell. We would love to see if we can make this up to you in some way. At JTV we have a rigorous quality control testing program in place, and we work hard to identify and confirm gemstones. In any event, we are sorry to hear that you are not fully satisfied with your purchase, and we would like to further analyze the product that you received. Please contact us at 800-619-3000 or by email at customercare@jtv.com. We do respond back to emails, but it does take up to 24-48 hours for us to get back to you. Please provide an Order Number, or phone number associated with your account so that we can review.