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Carol D.

Contributor Level

Total Points
89

1 Review by Carol

  • PeggyBank

1/5/15

The absolue WORST online purchase experience I have ever had! I have waited over a YR for my order. I too got the groupon! I purchased it in December 2013 -- that's right - 2013! I started to follow- up in March, May, August and to day I was told that even though I was told my order was started in September of 2014 - -that's right September of 2014 -! That the company was sold & stopped all production and shipped any unfinished product to their new facility in California. So they said I have to wait at least 3 more weeks! And I only got that because I complained bitterly otherwise they said it would take another 8 weeks! The poor customer service rep I talked to must hate her job because I bet all she does is apologize all day. I'll take bets that I don't get it then either! I'll let you all know if I get it before March 2015!

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