This company is a sham! I ordered what was described as a Cute Happy Birthday bouquet which was supposedly to contain 6 Mylar balloons & 6 helium with happy birthday printed on them then I added a large plush bear to the presentation. So what actually arrived to my daughter for her 21st birthday at college was 6 star shaped balloons which were under inflated and a small bear attached - unbelievable! Such a sad bouquet - I was definitely scammed & when I submitted my complaint they thought a $20 refund was enough! Not sure who runs this company but for sure do not order anything from them - move along & look for another site - gift loons couldn't care less than they already do - they should be ashamed, I know they are not & clearly they never will be…… put your energy elsewhere, you'll be glad you did.