Carol G.

I have been waiting since May 14th for an upgraded complimentary repeat order because of receiving poor quality flowers. Bloomex promised me this resend order. I am still waiting and it is the evening of May 19th. The first order was sent from Ottawa 5 hours away so was several days getting to me and flowers were in poor shape. I live 1 hour from Toronto. I am now wondering if my flowers are sitting with courier dying. Very disappointed. Would appreciate hearing why Bloomex makes a promise and doesn't carry it out. Very difficult to get answer from Customer Service