Thumbnail of user carolineb296

Caroline B.

Contributor Level

Total Points
81

1 Review by Caroline

  • Coaster

7/16/21
Verified purchase

Ticket #
*******

Order online a round pedestal modern dining table. Arrived in only one pieces. Amazon claimed the rest will ship, weeks later never did. Said it was lost in transit. Wasnt shipped by prime so they claim it wasnt their fault. Could not reorder because it was discontinued by coaster. Reached out to coaster, showed reciept and proof of purchase. I told them i only recieved the table top and that the pedestal leg was missing. They sent me only the post and some screws. Im still missing more pieces which is the mounting plate and bottom base. I reach back to to them and geronima said she was order it for me. The next day she cancelled the order and closed the ticket. I asked for a manager and they blamed amazon even though they have warranty replacements. Im reporting to bbb. They have the pieces i need but wont give them to me. Horrible service.! Never again

Tip for consumers:
Dont order wont help

Products used:
Table

Service
Value
Shipping
Returns
Quality

Caroline Has Earned 1 Vote

Caroline B.'s review of Coaster earned a Very Helpful vote

Caroline hasn’t received any thanks yous.

Caroline doesn’t have any fans yet.

Caroline isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user beatas27
BEATA S. reviewed Coaster
5/1/24

Malaysian six drawer high gloss wood dresser is not made out of wood (false advertisement)....

Thumbnail of user randis154
Randi S. reviewed Coaster
1/31/24

Ordered a desk through Amazon which came from Coaster Furniture. After spending hours putting it...