I didn't find out until the order was placed, that it ships from China, and will take 1-6 weeks to get. Of course the money was taken out of my account right away. 10 days later and no good tracking information, so skeptical that I will receive.
We are sorry to hear you have not received your order. We do mention on our website and during checkout that our ship times are 1-3 weeks. We want to make sure you receive your order in a timely manner.
We also state on our website that we source our jewelry and clothing from many different designers in the US, Europe, and Asia and we have a centralized fulfillment center in Asia where our products ship from. If you ever feel like the quality is not worth the price, we offer a 30 day return policy.
Please email us at help@diademboutique.com and we would be happy to look into the location of your order. We look forward to hearing from you!
Hi Caroline,
We are sorry to hear you have not received your order. We do mention on our website and during checkout that our ship times are 1-3 weeks. We want to make sure you receive your order in a timely manner.
We also state on our website that we source our jewelry and clothing from many different designers in the US, Europe, and Asia and we have a centralized fulfillment center in Asia where our products ship from. If you ever feel like the quality is not worth the price, we offer a 30 day return policy.
Please email us at help@diademboutique.com and we would be happy to look into the location of your order. We look forward to hearing from you!