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Carol J.

Contributor Level

Total Points
80

1 Review by Carol

  • Spirit

2/6/24

I book a vacation package with them including car, flight and hotel and also a travel insurance that cover my entire trip. I cancel it in less that's 24 hours because it was a business trip and it got canceled. They made you think that you are getting a package with them but is not. Everything is separately through Priceline. They didn't want to refund me but to give a credit, even with the insurance that we purchased. What a mess, what an experience. Had to call many places and even do a chat with them in the computer. A nightmare spend a total of 3 and half hours to resolve this. Go somewhere else. Jetblue is great never had issues, Alaska airline also.

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