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We had success with previous VRBO but this time, it has been the worst of all possible worlds. Our travel plans were cancelled - everyone is staying home, around the world - and almost a month later they still haven't refunded our deposit, despite FIVE phone calls and promise after promise. Next, I'm going to my credit card company to dispute the charge. Was impressed by some of the things the company said early on; now, I know not to trust.
Carol J.'s review of HomeAway earned 5 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
