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Went to pick up a package at Rockefeller Center location. Kept waiting, they couldn't find it. They offered a gift card for the inconvenience. Kept waiting, they couldn't do it. Complete waste of time, and they couldn't care less. Shop somewhere else...
Tip for consumers:
I left feeling like I was the "bad guy" when they messed up, twice. Not cool, JCrew!
Products used:
None. They couldn't manage to find the package! It shouldn't be that difficult, people!
Carol M.'s review of J. Crew earned a Very Helpful vote
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Empty.
I place 3 times the same order. First time I placed it online and got a confirmation and 24 hours...
