I sent my passport directly to the State Department originally and it was returned within 2 wks with a correction. So I decided to use Rush My Passport to expedite the corrected version to meet my departure. They received it the same day I mailed it. RMP took 10 days to "review" the passport and mail it to the state department. RMP charges a hefty fee! Yet the State Department processed it faster than RMP. Don't waste your money! No one "walks it thru"! Have a local passport agent review your documents and FedEx your application to the State Dept yourself!