I ordered items far back as October and have not received them and they were for Christmas. I have sent several emails and get no response. I do have a email from Jeff that said sorry and that he will follow this up and make sure I get my 4 yeti 30 oz mugs, which have been paid for. The email from Jeff was dated 11/11 and I followed up the week before Christmas and said I would have them in 5 days. 4 unhappy family members. Today no yeti 30oz mugs. Alot of money I paid... Carolyn D Long...