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Carolyn S.

Contributor Level

Total Points
80

1 Review by Carolyn

  • Coolhorse

10/22/17

Two things bothered me. The first is one of the sets had a price sticker of $24.95 yet the price was more than double that. Secondly, the roping glove provided is an adult size glove not a childs size.

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Stacey H. – Coolhorse Rep

Good Morning Carolyn,

I am so sorry that the Little Looper sets did not meet your expectations. First, I want to ask a favor. If you would be able to send me a picture of the price sticker showing $24.95 I would like to research that a little bit. That is significantly less than we paid for the sets, and I am wondering if the sticker off another item might have gotten onto the roping set by mistake. Second, I would like to offer you some smaller gloves. I can put those in the mail out for you today, but I was wondering what age kiddos the sets are intended for? I expect they put a larger glove in just to make sure it wasn't too small for anyone who received it, but I would be happy to send you out some youth size gloves.

Thanks for taking the time to leave us feedback, and I hope that we can make it up to you!

Sincerely,
Stacey Hubbard
Coolhorse.com

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