Caron M.

Spent $300 on the wig ever and it didn't stop there. The week was installed for ONE WEEK (pix upload is after a week) and it started to shed and met up as the company contacted me to find out how my experience was which I told them in addition to sending pictures they basically admit the hair could've dried out during shipping from China and I said put olive oil and conditioner on the way…. Crazy, right… bottom line is first they offered me $20 refund then 30 then 40 then fight me about shipping a already installed wig back at my expense to "China" when the return policy specifically states you can't return outside wig. I could go on about the horrible experience. Horrible experience will NEVER use these CROOKS again.

Worst customer service ever, had a returned that was received by them on July 20th and as of today August 9th I still have not gotten my store credit because you can't get your money back. After helping them do their job to try and locate the order numerous emails back and forth with my tracking number, my order number, what did I return on and on, then was told a week ago they would send me mu credit and as of today I still haven't gotten it. Don't waste your time or money on their wear once and toss clothes because they can't hold up i going through a washer and dryer. They can't find my return but always online being a groupie to celebrities.

Total rip off... it cheap for a reason. They steal photos and then send you knock off items of the picture. Takes weeks sometimes months to receive and when it final arrives if at all it's a cheap peice of crap DONT WASTE YOUR MONEY!