Should be called Cheatdeal. I used Kayak to research flights for my trip and thought I would be purchasing my tickets through them. I was sent instead to Cheatdeal. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. Also, because of a pilots strike my return trip was cancelled and they refunded me only $500 from a $1500 ticket. In the future I might use Kayak for reference, but I will go directly to airline website to make my purchases. I would not recommend this company to anyone. Oh, I forgot to mention that I could not check in with an app or on line, I had to go to the airport and stand in line at "Special Assistance" for AN HOUR AND A HALF, no joke. Then I received my boarding pass but they had given away my seat.
Dear Carter,
We are sorry that you've experienced difficulties with your reservation.
Records indicate that the passenger was refunded for the unused inbound portion of the flight.
It is important to note that the refund amount is calculated per the fare rules of your ticket and airline's cancellation policy.
We are looking forward to serving you in the future again under more favorable circumstances.
Kind regards,
ChatDeal Service Team