Biggest mistake ever getting this insurance! Don't do it!
They don't allow going out of state, even if an exception needs to be made because the nearest "in state specialist" is 5 hours each way (so it's an $$$ overnight trip) The Gastroenterologists who are in CA an hour away, won't accept new pts and/or won't accept covered CA! If I cross into the next state I only have a hour drive and can get an appt within days. So that's what I'll do- I'm going to have to pay out of pocket!
The way this health insurance works is completely unacceptable.
The customer support was also horrible- the woman kept looking up providers in counties I've never heard of- 6 hours away. She didn't seem to be using by zip code or town name. A nightmare all around.
Write your congressman/woman!