Casey W.

The entire website/app is designed to screw you. From the moment you search for something the listings are almost all deceptive. They'll show a picture of an item that costs $100 with a 6$ price, then it you click on it, it's a totally different product. If you do manage to find an item with a matching price and order it, you have about a 70% chance of something actually showing up. Then there is a 50% chance the item is actually what you ordered, is complete, and actually works. Then if you thought all that was bad, trying to get a refund on any of the items you got screwed on if damn near impossible. I'm at 80 days after ordering an item that still has no valid tracking number, no communication from the seller and absolutely no help from Aliexpress. Everything about the app and the refund process is designed to screw the buyer and protect their anonymous thieves they call sellers. All sellers or almost all are giant numbers, no names and they close and reopen every 2 weeks so you can never review the seller or go back to them. It is impossible to speak to a human by phone or chat, you are force to deal with their AI helper which is completely useless and makes you want to spend your Sunday morning withing negative reviews on every website you can find to hopefully save someone else from getting screwed by this deceptive, dishonest nightmare of a company.