Catherine B.

I got a haircut at the Cost Cutters Alameda and Broadway, Denver, CO, store and didn't know just how bad it was until I got home. My hair is wavy so the horrible cut was hidden by my curls. The stylist knew she gave me a bad cut because she said I could come back if there was a problem. One side of my hair is an inch shorter than the other and the layers were cut haphazardly. Cost Cutters REFUSES TO GIVE ME MY MONEY BACK; instead, they want me to allow them to cut my hair again! No way. I'd have to be crazy to let them whittle my hair away some more. As it is, I look like I've got the mange!