catherine b.

My 8 year old daughter attended this class, I sat right beside her to ensure that she would pay attention. However, before the class even started, the teacher said she saw another child and kept asking who else was attending the class. I explained again and again that I was the mother and there was no other child attending, she still questioned me for quite a while, during the whole time, her tone was harsh, as if yelling at a little kid, which made me very uncomfortable. Finally the teacher said that maybe she mistakenly saw someone, and moved on. A few days later, I received an email from outschool, indicated that I was reported for letting multiple children attended the class! It writes"... There is no way to retroactively pay for your other learner who attended this class but please make sure that this doesn't happen again..." To my understanding, lots of classes are recorded, I would strongly suggest outschool to review the recording and show me the evidence that there is more than one kid attended that class!

Trying to figure out why the teacher insisted on another child attending the class, I realized that my another younger kid, she got curious and stopped by her sister briefly to watch what she was doing, but then she ran upstairs to play with her toys. When the teacher questioned me, my younger kid was already gone before I even sat down, I didn't think of it. My another daughter is only 6 year old, she has very different interest with my 8 year old, she does not like drawing, even if she has to draw, she likes cute animal doodles much more than 3D cityscape, she has absolute no interest in this particular class, and again, the FACT IS: she Did Not, and she has NO interest in sneaking in the class!

My advice to the teacher: Please do not accuse and report people just based on your assumption. You are not a detective!
My advice to outschool: you don't send out some nasty email to other people just based on one side of the story -- Even a judger will have to investigate, collect evidences, and listen to both sides of stories before any condemnation! Especially we are also your client, who pays for your service and expect customer satisfaction.