Cathy D.

My router is Mexican made and I tried for months to use the Port Forward Utilities. One they never added my router with all the info supplied such as model, pictures to their list of so called "updated" routers. Two of the programs kept going to trial mode no matter how many times I rebooted my computer and put in the registration info so features were unusable. After communicating with them where they kept saying I was progressing to no avail, they stopped their 12/24 hour support as soon as I asked for a refund. I asked multiply times. I used a You Tube video to port forward a port and was successful but they will not refund my money or even communicate about this.