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I placed an order online during president's day sale. They shipped the wrong item. I tried to stop the shipment and was told I could not stop it. Then Josh in customer service said I had to pay $72 to return the item. The reviews for Joss & Main are true they have substandard customer service. Shady like a palm tree! Think twice.
Tip for consumers:
The reviews are correct this company has substandard practices and are incompetent in sales. Think twice.
Products used:
they sent the wrong product, did not let me stop the shipping then told me I would have to pay $72 to send it back to the company
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Will never order from this company again! Waited months for a complete bed and made repeated...
I am in my mid-70's. I drove an hour to Joss & Main to purchase a living room chair and asked the...
