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C C.

Contributor Level

Total Points
80

1 Review by C

  • Modern Nursery

4/15/22
Verified purchase

Modern Nursery is the BEST! And even not just for baby items.

There are countless places to shop online for baby products, but I am loyal to Modern Nursery because you get great customer service at great prices too. Modern Nursery has periodic sitewide sales and a great rewards program, and as of now is not required to charge sales tax to my state. These all combine to really great value price wise.
I have also had a great experience when reaching out to customer service with questions on upcoming products, ordering non-baby items from brands that they carry (e.g. A king bed), etc. so you get good value for the money and have access to live and prompt customer support.

I recommend this company to all of my new mom friends!

I have nothing but positive things to say about every purchase at Modern Nursery and every interaction I have had with customer service. If I could give more than 5 stars, I would!

(If anyone complains about Modern Nursery, then they must be taking issue with the fact that items ship directly from the manufacturer which means that the manufacturer could have issues that affect the order and Modern Nursery did nothing wrong. However, the Modern Nursery customer service team goes ABOVE and BEYOND to mitigate any issues (to the point of taking a hit themselves), and if they did carry this type of inventory themselves, they likely wouldn't be able to offer as amazing value for the money. So if there are any complaints, it seems like it would mean a fundamental misunderstanding of the fact that this is a wonderful small business and not a big-box retailer and there is simply a different business model. And I would take the great value and dedicated customer service over the other every single time.)

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