Porch landscaper took me for $2900 with no work done, criminal charges filed. Porch refuses to stand up to their guarantee although they said they had approved the $1000.If possible zero stars would be appropriate. Cecil Durham. Proof of purchase etc already sent and approved.
Hello Ms. Cecil Durham. This is certainly not the experience we aim to deliver at Porch, and thank you for bringing this to our attention. We would like reconfirm that the documents were submitted for the payment process to begin. Payments are made every Thursday of every week, it will just depend on where you are on the list of people that are also waiting on their refund. We ask to please be patient, and if you still have not received the payment by next Thursday, then we can see if it can be expedite it. Again, we apologize for your experience and appreciate your feedback as it helps us provide better service moving forward.