Stay away from this company! I forgot to do research before buying from them. I recently purchased a bed frame from them and it is useless. I am slim built and when I sat on the bed for the first time, the slat broke. It looked dodgy anyway, only two slats made of chipboard - very bad and stupid design.
When I complained, they said: it has happened because of wear and tear and they cannot do anything about this.
How come it is because of wear and tear when I only tried to use for the first time? It was reported to them within 2 months of purchase, it took a while to assemble and find a suitable mattress.
How do they think that a couple of chipboard (very weak) would survive on an adult's weight?
The Order Number of this purchase was: ******* and the item was delivered in October, 2014. A complaint ticket was raised on 24th November, 2014.