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C H.

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1 Review by C

Epic Games

  • Epic Games

“Took an entire month to respond to my customer service support request!”
1/30/24

Epic Games customer service is appalling terrible and unresponsive. My son got several Fortnight vcards for Christmas. We followed the process to redeem and they never showed up in his account. I opened a ticket on 12/24 and literally didn't receive a response until a month later. They then sent another email a day later that they were closing the ticket because I didn't respond in a timely manner.

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