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Chan C.

Contributor Level

Total Points
80

1 Review by Chan

  • ExpandCart

8/1/20

To be honest it is less than zero star. Its hard to get support from them. Cash on delivery fee is not working i send a question to them they answered me with the link where to manage it but what im telling them its not reflecting even i made the option on it. They told me that they will get back to me and checking with their specialist. ITS BEEN THREE DAYS NOW. I asked for update they answered me they are still checking. I bought a domain to them and i want to set up my business email. They have the option to manage the domain there is no option to create a CNAME nor update the dns records. I informed them i sent screenshot for them to understand that they doesnt have any option to manage the dns records, they send me the link to follow where but they didnt show what to do inside of it because its nothing. They told me that they will be checking it with their specialist but its been 2 days now i havent receive any update from them. I feel that they dont even care thats why im planning to move to Shopify but i need to connect my Domain there but i am not able to do so because there is no option to manage the dns from expandcart

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