Changing to direct deposit A.

I don't typically like to write bad reviews but this one should come with a warning. I wasn't aware my card had expired till I needed to use it. Once it's expired it's no longer good. Numerous times ive tried to use my card online & it's always locked. It takes days to finally speak to a live rep & it's never their department & or the call gets dropped. It doesn't allow me to upload funds or transfer to my bank account.?Online website isn't working either. I've needed access to my card several times over this past week, it's still locked. It is now day 4 calling customer service trying to get through to someone that's willing to help. #Horses#^+