Im extremely upset with this businesss customer service. I ordered 4 of their mermaid tails (which is pretty good business for a first time customer... but definitely not a returning customer) and only received 3. It says they were all delivered but I am missing a pink one. Now due to the fact that I got these on Groupon, I cannot track the package so I have no idea where it is. I have tried numerous times to contact that for help or alternatives but no reply. Now not only have I lost money, this particular tail was supposed to be a Christmas gift. Disappointment is a huge understatement of what I feel for this business.