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They are being unreasonable. After one day of place an order. They drop the price from $20 to $6, and sent me one that expired in 4 months. Refuse to provide a prepaid label, and refund the difference. I was loving their products but now I am tired to dealing with all this. Never purchase again.
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A bit of an unreal situation. 1 week of chats with customer service to warn them that the...
Hello Charlene, thank you for your feedback and we are sorry for the inconvenience. Customer satisfaction is the most important to us and we are constantly working to improve our service quality. Could you please send your order ID to me at taylor.wu@temu.com so that we can assist you right away with any other questions or concerns you may have. Best wishes, Taylor