I've had the pleasure of dealing with Alex Bern, ever since I contacted Major Rally with questions on opening my account. He has been quite pleasant to deal with and is a great representative of Major Rally. He is quick to respond by email and I have had no trouble reaching him by phone whenever I call, which is more than I can say for some other brokers. Even during the current state of Covid19 we are in, he has been helpful and accessible. I would have no hesitations in recommending his services and suggest you reach out to him.