Firstly, the file conversion program itself is excellent. Super-smooth, easy-to-use, fast, reliable. Secondly, at this point they offer the ability to convert two files a day for free, which is generous IMO. I wanted to convert at a more rapid pace, so I subscribed. Once again, process smooth as silk. Finally, I did have one billing issue, probably my own fault. Customer service responded to me promptly, courteously and clearly, and rectified my issue 100% to my satisfaction. I know, I sound like some kind of teenage groupie, but what can I say -- I love it when a business really gets things right.!
Thanks so much for the glowing review, Charles! It's great to hear you found our conversion service quick, easy and reliable, and we're glad our customer support team could help you out. Thanks, the Zamzar team