Charlie B.

I looked online to reserve a room, but didn't see an option for the AAA rate. I called the number, which was a reservations.com number, to see if I could find out the AAA rate. My mistake was staying on the phone when they said "no we can only offer this rate at this time". Long story short, it took me 20 minutes to finally book a room. They never once mentioned that there would be a $15 non refundable service fee. I looked online at a different website a day later and found the AAA rate, and booked the room for much cheaper, in TWO MINUTES. I was able to get a refund, but they stole my $15 for that service fee, and stole 20 minutes of my life. Just look online elsewhere, this website and service center is garbage.