- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I received my lemon ombre shoes extremely late and when I opened the box they were candy tie-dye and 2 right shoes. And then without warning, they refunded me my money, after stating the correct shoes were on there way. I received several updates about said shoes, that they would be arriving soon. This has been ongoing since January 18,2024. Customer Service just says sorry, have a great day. Probably the worst customer service experience I've experienced, they don't care, not that they should lose sleep over it, but offer something for the hassle you put me through. Just go to the store and buy them, save yourself the hassle.
Products used:
My son loves his Heelys, thankfully they were correct
Charlie hasn’t received any votes.
Charlie hasn’t received any thanks yous.
Charlie doesn’t have any fans yet.
Charlie isn’t following anybody yet.
Empty.
We're terribly sorry to hear that you received the wrong item, Charlie, and for any inconvenience caused. If you still need any assistance, please feel free to contact us at https://help.journeys.com/s/.