THEIR POLICY STATED THAT CUSTOMERS WILL NOT BE CHARGE UNLESS THEY RECOVER PAYMENT FOR THE CUSTOMERS. BUT IF THEY CANNOT RECOVER IT, THEY STILL CHARGE YOU AND MAKE EXCUSES OT THREATEN THEY THEY WILL REPORT TO CREDIT REPORT AGENCY. WHEN I SHOW THEM THE RECORDING FROM THEIR PREVIOUS EMPLOYEE CONVERSATION AND EMAIL, THEY HANG UP