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I haven't used the site for several years. I decided to log back on, it has changed a bit. I decided to upgrade (I never did before sign up before)... I paid the upgrade $60 and the account still asks me to upgrade. My credit card was charged. So they took my $60 and my account is the same - NO UPGRADE. Thanks. I will be getting my refund through my credit card, or I will try. This shenanigans, I should have looked up reviews first.
*** wow! They issued my refund of $60. (within an hour) I thought I would have to fight for it or make a fuss with my credit card issuer. But yeah, so many bad reviews - I don't think I will bother with the site. I had not logged on since 2014.
Cha V.'s review of Care.com earned 7 Very Helpful votes
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We're glad to hear you've received your refund, Cha. We're so sorry you had issues with your account, feel free to email us at careteam@care.com if you have other issues or concern!