I bought 2 tickets to a concert and had the "fees" included in the price. I was quoted a price of $89.00 and an extra $7.50 for instant delivery. Upon checking my email, I noticed that I was charged $253.00! I tried chatting with them, but they were closed, so I sent an email which they have not responded to yet. I got the tickets and there is fine print at the bottom that states the following: "*OnlineCityTickets.com does not provide refunds or exchanges for ticket transfers that were not accepted or declined. All sales are final." I was directed to this site directly from the Venue's website, which I now believe was hacked somehow. I bought another ticket as I had another guest wanting to join us, but this time went to Ticketmaster and only paid $81.25 including fees. TOTAL RIPOFF!